THE COMPANY

Modern Nose Clinic specializes in providing advanced sinus, allergy, hearing, sleep and snoring care in a comfortable and specialized modern setting. 

THE POSITION

The Medical Receptionist/Scheduler is responsible for creating a friendly, positive patient environment in our high-end, boutique medical practice. We seek a candidate who can make an exceptional first impression, in person and over the phone, providing patients with a WOW experience! Our ideal candidate is professional, possessing a can-do attitude, and eager to support both patients and team members. This position requires an on-site presence, Monday-Friday, in our Tualatin, Oregon location.

THE CANDIDATE

Our core behavioral values are very important to us, and we care deeply about our culture.

• We solve problems. Identify, communicate, and work together for the best solutions. We do not play the blame game.
• We Innovate. Dream big – everything is possible.
• We Team Play. Take time to laugh. We don’t let the world’s stress creep into our work life.
• We Excel. We take a can-do attitude. Exceed expectations and strive to always improve.

SKILLS/ATTRIBUTES

• A keen eye for detail and accuracy.
• Be a contributor to our culture of excellence.
• Enjoys providing service and creating a genuine connection to others in person and over the phone.
• Ability to efficiently organize responsibilities to meet deadlines.
• Strives for excellence and continuous improvement.
• Creative problem solver and thinks outside the box.
• Openminded and flexible to new ideas.
• Dependable, caring, and trustworthy, committed to the success of both Modern Nose Clinic and our patient’s needs.
• Willingness to help and do more for the team.
• Self-starting mentality with high accountability.
• Adapts quickly to changes in work pace, assignments, and environments.

RESPONSIBILITIES

• Answer incoming phone calls and triage clinic needs with a courteous and professional disposition.
• Scheduling procedures and appointments accurately, quickly, and professionally based on physician availability, patient needs, and facility resources.
• Admission process, review of medical eligibility and benefits.
• Make outgoing phone calls to patients.
• Organize incoming faxes and triage.
• Respond to medical record requests in a timely fashion.
• Knowledge of insurance 1500 claims and billing a plus.
• Manage multi-line phone system.
• Use online payment software to process credit card payments.
• Excellent phone manners and use of appropriate telephone etiquette.
• Knowledge of HIPPA compliance.

EXPERIENCE

• 1 year of Medical billing terminology experience (preferred).
• 1 year of Medical receptionist and/or customer service experience (required).
• EMA experience is a plus.

ADDITIONAL DETAILS

Physical Demands and Work Environment

• Regularly required to stand; walk; sit; crouch; use hands and arms to finger, handle, feel, or carry; reach with hands and arms.
• Occasionally required to lift to 10 lbs. and up to 25 lbs.

Schedule/Hours

• Monday-Friday, typically 8:30 am - 5:30 pm
• Full-Time

Compensation

• $15.00-$19.00/hour

We look forward to reviewing your application! Please note that Gorge HR is the main contact for recruitment. Inquiries made directly to Modern Nose Clinic may delay your application process.

The Company will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the Company.

Modern Nose Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Modern Nose Clinic and Gorge HR have partnered up in the recruitment efforts for this position.